You are a customer service superstar! Your support is top notch and you pride yourself on being a positive initial point of contact for each customer you assist.
You also love sales and interacting with people. Its natural for you to build rapport with others and make new friends easily. You are competitive by nature and motivated to exceed daily goals.
Additionally, you have an aptitude for technology and learn new programs and processes effortlessly. You are lightning fast when multi-tasking and can remain focused in a very busy environment.
What You Will Do
From the comfort of your home office, you will be assisting customers via phone, email or chat. Customers may seek your advice on navigating within a website, inquiries regarding sales or promotions, return policy information, as well as general customer service questions. You will ensure each customer enjoys an amazing experience and wants to come back for more!
Why VIPdesk
VIPdesk is the innovative leader of outsourced virtual customer care solutions for companies who view their brand reputation as a significant asset, and for whom a quality customer experience is not a luxury, but a necessity.
We are a pioneer of the ?homeshoring? business model and are a proven premium service provider with 20 years of experience. VIPdesk is headquartered in Alexandria, VA and is supported by a home-based team throughout the United States and Ontario, Canada.
VIPdesk offers an excellent benefits package that includes medical, dental, vision, life insurance, short-term and long-term disability, 401(k), Flexible Spending Accounts, Paid Time Off, and much more!
VIPdesk is proud to be an equal opportunity employer, M/F/D/V.
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